Privacy Policy

App Name: Veela
Entity: Veela Team
Effective Date: January 5, 2026

Welcome to Veela ("we," "us," or "our"). We are committed to protecting your privacy and ensuring you have control over your data. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Data We Collect

1.1 Information You Provide to Us

Account Information: When you create an account, we collect your Name, Username, and Email address.
Customer Support: Information you provide when you contact us for support.

1.2 Information Collected Automatically

Device Information: Device model, OS version, unique identifiers, and network info.
Usage Statistics: Details of how you use the App.
Crash Logs: Data related to app errors.
Location Data: Collected only if you explicitly authorize it.

1.3 Cookies

We use Cookies and potentially Web Beacons strictly for login session management and saving preferences.

2. AI Generation and Image Data

Veela uses AI to generate character images. We take your privacy seriously regarding photo usage:

No Facial Recognition: We do NOT perform facial recognition or collect biometric templates.
One-Time Use: User-uploaded photos are processed solely to generate the character image. Once generated, the source photo is deleted from our servers.
Local Storage: Generated images are stored locally on your device by default.
No Training: We do NOT use your photos or generated images to train our AI models or for marketing purposes.

3. Purpose of Data Use

We use data to provide the service, personalize content, improve the App, ensure security, and provide support. We do NOT sell your personal information.

4. Data Sharing

We share data only when necessary: with your consent, with service providers (under contract), for legal compliance, or to protect rights. Cross-border transfers are protected by Standard Contractual Clauses (SCCs).

5. Security & Retention

We use encryption and access controls to protect data.

Account Data: Retained while your account exists.
Deletion: Data is deleted or anonymized within 30 days of account deletion.
Usage Data: Retained for 12 months.
Support Data: Retained for 6 months.

6. Your Rights

You have the right to access, correct, delete, restrict processing, or withdraw consent regarding your data. Contact us at parveenfarwah778@outlook.com. We respond within 5 business days.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: parveenfarwah778@outlook.com